Technical Service Support

American Access Controls is a service-oriented organization that has been serving Florida since 1999. Our goal is to provide service within 8 business hours. All our Service Technicians are:

• Factory-trained to provide our customers with the best service available
  
• Attend on-going training programs to keep up to date on the lastest products and technology
• They are radio dispatched to ensure that our customers are provided with the fastest service available
• Customer engineer’s vehicle maintain an inventory of standard parts so that our customers have the least amount of down time as possible

Service requests can be called in, faxed or emailed to service@americanaccesscontrols.com

American Access Controls provides standard service Monday thru Friday 8 am. to 5 pm. 24/7 service is available at emergency rates.

Telephone Support
During regular business hours, our knowlegeable staff is available to assist customers over the phone. If an issue is not able to be resolved, a service technician can be dispatched to the location to assist on-site.

Telephone Entry System Data Entry
American Access Controls will service a community's telephone entry needs from our office. The customer simlply faxes or emails the information that needs to be added, deleted, or changed. The request is completed within 8 business hours of receiving the fax or email. Our email address for programming is pro@americanaccesscontrols.com